Team One CDJR - Service Manager Community, Social Services & Nonprofit - Gadsden, AL at Geebo

Team One CDJR - Service Manager

Greenway Automotive Group Greenway Automotive Group Gadsden, AL Gadsden, AL Full-time Full-time Estimated:
$50.
9K - $64.
4K a year Estimated:
$50.
9K - $64.
4K a year 1 day ago 1 day ago 1 day ago Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China.
The Group's 44 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability.
Greenway Automotive Group is an Equal Opportunity Employer.
Team One CDJR is looking for a Service Manager to manage our growing Service Department.
Candidates must have previous service management experience on high volume stores.
Chrysler Jeep Dodge RAM experience is a plus.
A Service Manager candidate should have a broad-based knowledge in the day to day operations of a dealership service department and the personality to motivate, train, lead, and monitor the performance of service professionals.
You should be experienced and aware of the latest customer service practices and be a persistent problem solver.
A qualified candidate must also be able to deliver exceptional value and satisfaction to our customers on a continuous basis to promote revenue growth in line with targeted business and financial objectives.
Responsibilities:
Ensure that our customers receive prompt, courteous, and effective service Take ownership of the customer's experience by listening to their needs and assist in addressing their issues Spend quality time building relationships with the customer Serve as a liaison between technicians, service advisors, and customers Oversee the inspection of automobiles to identify faulty components and facilitate a process for repairs Stay updated on parts inventory to ensure availability for required repairs Know the product and be able to answer characteristic and operational questions regarding the customer's vehicle Hire, train and evaluate the productivity of the service department staff in order to acknowledge efficient employees and guide those who are under-performing Supervise the activities of the department staff to ensure efficient job performance and compliance with environmental laws and regulations Performs other duties as assigned Benefits Competitive Pay Paid Vacation Employee Purchase and Service Discounts Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan State of the Art Facility with a Professional Working Environment Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to commute/relocate:
Gadsden, AL 35901:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Management:
1 year (Preferred) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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